Job Description
Job summary:
The successful individual will primarily take ownership of the daily management of Group Master Data Setup, assisting with the support, delivery, and continuous improvement of Business Systems.
Main Duties:
• Setup and maintain Group Master Data in all Business Systems.
• Act as the primary point of contact for managing, analysing, and resolving master data issues.
• Review, develop and implement processes to preserve master data quality and integrity.
• Assist in the development, configuration, and implementation of new Master Data solutions to streamline data collection from existing processes across the business.
• Collaborate with multiple business departments to understand requirements and then to develop and map appropriate solutions.
• Provide support for all Business Systems within the candidate’s remit.
• Assist with on-site support of Business System implementations and upgrades.
• Develop user documentation and training materials for business processes and procedures as required.
Competencies to perform the role:
• Strong organisational, analytical, and problem-solving skills.
• Methodical and logical approach to completing tasks.
• Excellent attention to detail and follow workflow instructions.
• Excellent interpersonal and communication skills.
• Self-motivated, results focused, able to work on own initiative and as part of a busy team.
• Perform as an effective and positive team member.
• Exercise sound judgment and take initiative.
• Ability to multi-task with a flexible attitude to handling changing priorities.
• Good communication skills (verbal and written) with proficient level of English
Experience and Qualifications:
• Suitable 3rdlevel qualification
• Previous experience working in a FMCG environment.
• Previous experience working with ERP Solutions or Master Data Setup.
• Previous experience of Customer Service / Support in an application support environment.
Other Significant Role Requirements
• Some travel toother sites may be necessary
• Product and application support outside normal working hours may be required to ensure business continuity
