Job Description
Job Details:
We are hiring an experienced Sales Associate for our client, a market-leading men's clothing retailer based in Dublin, dedicated to providing high-quality fashion and exceptional customer service. With their extensive range of stylish menswear, they strive to offer a unique shopping experience to their valued customers. To support continued growth and success, they are seeking a dynamic and experienced Sales Associate to join the team.
Summary:
As a Sales Associate, you will play a crucial role in promoting the brand and providing outstanding customer service to clientele. Your primary responsibility will be to assist customers in finding the perfect men's clothing items that suit their personal style, preferences, and needs. You will work closely with the sales team and contribute to achieving sales targets while maintaining a positive and engaging shopping environment.
Responsibilities:
- Provide exceptional customer service by greeting, assisting, and engaging with customers to understand their preferences and requirements.
- Offer product knowledge and advice on our range of men's clothing, including suits, shirts, trousers, accessories, and footwear.
- Assist customers in selecting appropriate sizes, styles, and coordinating outfits to enhance their shopping experience.
- Maintain a clean, organized, and visually appealing sales floor, ensuring merchandise is neatly displayed and properly stocked.
- Process transactions accurately and efficiently using the point-of-sale (POS) system, handling cash, credit/debit cards, and other payment methods.
- Actively participate in achieving individual and team sales targets, driving upselling and cross-selling opportunities.
- Stay updated on current fashion trends, product features, and promotions to provide up-to-date information to customers.
- Collaborate with the sales team and store management to achieve store objectives and maintain a positive work environment.
- Handle customer inquiries, requests, and complaints, resolving issues promptly and professionally.
- Assist with inventory management, including receiving, tagging, and restocking merchandise as required.
Qualifications:
- 2-3 years of relevant experience in men's clothing retail, with a strong understanding of men's fashion trends, styles, and sizing.
- Excellent interpersonal and communication skills, with the ability to build rapport and establish customer relationships.
- Proven track record of achieving sales targets and providing exceptional customer service.
- Strong organizational skills and attention to detail to maintain an orderly sales floor and handle multiple tasks efficiently.
- Proficient in operating a POS system and handling cash transactions accurately.
- Flexibility to work a variety of shifts, including weekends and holidays, based on the needs of the business.
- Self-motivated and proactive with a passion for fashion and a willingness to learn about new products and trends.
- Team player mentality with the ability to collaborate effectively with colleagues and contribute to a positive work culture.
- Ability to adapt to a fast-paced retail environment and demonstrate resilience under pressure.
- If you are a dedicated and results-driven individual with a passion for men's fashion, we would love to hear from you. Join our client team and be part of a leading men's clothing retailer committed to delivering an exceptional shopping experience to our customers.
