Job Description
Role Overview:
Our client, a leading organization in the environmental services industry, is looking for a Sustainability Lead to drive their sustainability efforts. This role will focus on providing education on sustainable practices to both clients and internal teams. The Sustainability Lead will play a critical role in advancing the company’s and clients' sustainability goals while ensuring compliance with Irish and EU environmental standards.
Key Responsibilities:
- Client Onboarding
- Client Solutions: Collaborate with clients to identify challenges
- Monitoring & Reporting: Track and report progress
- New Customer support and Retention
- New Client Support: Assist in onboarding large new clients, ensuring they adopt best practices
- Ongoing Engagement: Build strong relationships with clients through regular site visits and suggesting improvements.
- Onsite Training & Education
- Training Development: Design training materials for clients to improve practices.
- Training Sessions: Establish and maintain a training schedule with key clients
- Internal Knowledge Sharing: Provide training to Sales and Customer Service teams on sustainability
- Content Creation: Develop blogs and promotional content focused on sustainability
- Case Study Development
- Customer Success Stories: Compile case studies from successful waste segregation initiatives to use as educational and promotional resources.
Role Expectations:
- Environmental Impact:
- Regulatory Compliance:
- Client Cost Savings:
- Public Education:
- Environmental Benefits:
Skills & Qualifications:
- Education: Bachelor’s degree in Sustainability, Environmental Science
- Experience: 3-5 years in Account Management within a sustainability-focused industry, with experience working with corporate clients across hospitality, retail, healthcare, and construction sectors.
- Customer-Facing Skills: Strong communication and relationship-building skills to work with a variety of audiences, from executives to hands-on staff.
- Hands-On Approach: Willingness to work on-site with clients in various environments.
- Sustainability Passion: Commitment to sustainability and helping clients achieve their environmental goals.
- Organizational Skills: Proficient in managing schedules and conducting regular client visits throughout the Greater Dublin Area.
- System Proficiency: Familiarity with CRM tools
- Problem Solving: Proactive approach to resolving client issues
This role represents an exciting opportunity for a motivated sustainability professional to make a tangible impact in the environmental services sector.
