Our client is seeking a skilled Network Engineer with expertise in Security or IP routing and switching, along with a CCNP or Fortinet NSE 7 certification, to join a leading Systems Integrator providing IP services to enterprise clients across Ireland. This role involves taking full ownership of projects related to the design, implementation, and delivery of both core and customer-facing networks.Key responsibilities include supporting enterprise organizations utilizing Cisco and Fortinet infrastructures, addressing escalations from junior team members, and collaborating with vendor partners for advanced troubleshooting and technical support. The position also involves secure remote access to customer infrastructures for troubleshooting network issues, leveraging tools such as Active Directory, SolarWinds, software deployment, monitoring and alerting systems, vulnerability assessments, backup and restore technologies, patch management, and RMM tools.
Know MoreRole Overview: The Service Delivery Manager is responsible for overseeing and ensuring the efficient delivery of network services by managing and coordinating third-party vendors. This role focuses on maintaining strong partnerships with service providers, ensuring compliance with service level agreements (SLAs), and driving continuous service improvement. The ideal candidate will possess extensive experience in network engineering service management, vendor management, and a deep understanding of ITIL principles. Reporting to the Engineering Manager, this role will also lead a small team of dedicated engineers.
Know MoreOur client is seeking a skilled Level 2 Engineer to manage and support their Microsoft 365 environment. The successful candidate will work on a variety of tasks related to the administration and support of Microsoft 365 services, with a focus on Teams, Intune, and other critical Office 365 applications.
Know MoreOur client is looking for an experienced and strategic Head of Global Projects to lead and manage the global project management function. The ideal candidate will oversee project teams across multiple regions, manage escalations, define and track Key Performance Indicators (KPIs), ensure high project completion rates, and work closely with product teams to ensure alignment between project outcomes and business objectives.
Know MoreOur client is seeking an experienced DevOps Engineer. In this critical role, you will work closely with cross-functional teams to standardize tools and processes, driving consistency and efficiency across operations. The ideal candidate will be instrumental in optimizing infrastructure while ensuring seamless scalability and reliability.
Know MoreWe are recruiting on behalf of our client, who is seeking a Commercial Customer Care Manager to oversee and lead their customer service team. This full-time, office-based position offers an excellent opportunity for a proactive individual dedicated to driving high standards of customer satisfaction and continuous improvement within the team. You will be the key liaison with senior management and other departments, ensuring effective communication and collaboration.
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